Rock Bottom Golf Complaints and Reviews

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Rock Bottom Golf
Main address: PO Box 80 14514 North Chili NY
1-877-540-GOLF (4653), , Scratch@RockBottomGolf.com
  • 91 complaints
  • $6.5K claimed losses
  • $72 average
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  • Oct 24
  • Sport
  • Saint Louis, Missouri
  • Positive Experience
  • 21

A lot of whining on this review site. Don't let it throw you. These guys offer price, selection, and are the perfect shopping place for the golfer with a "bargain" mentality. They're like a lot of "low price" shops, some of the deals are available in a lot of places, but others are unbeatable ... lowest on the web or bricks and mortar. I've had dozens of successful order and am one of their... Read more

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  • Sep 29
  • Sport
  • Positive Experience
  • 1
  • 1
  • 44

Over the past 8 years I have made multiple purchases from Rock Bottom Golf. They have all been perfect!!! Read more

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  • Sep 18
  • Sport
  • Florida, United States
  • Callaway Stand Bag
  • 2
  • 2
  • 87

Had problems with a Callaway stand bag, legs would no longer close. They were responsive, required that I send photos, then asked that I ship it back. They issued store credit for my original cost, less the original shipping cost, and nothing for the return costs. I am out a total of $30. I could have purchased it from Costco for the same price, but Rock Bottom had a color that I preferred. ... Read more

Was this review helpful? 0 1

     

  • Sep 11
  • Sport
  • Positive Experience
  • 1
  • 1
  • 21

Always received timely and great service. Good solid products and brand names. Read more

Was this review helpful? 2 0

     

  • Aug 27
  • Online Shopping
  • Different Bag
  • 1
  • 1
  • 300

I ordered a full set of clubs from rockbottomgolf.com. The description said the bag was a stand bag. When it showed up, it was definitely not the bag advertised. Not only was it a cart bag, but it had a single strap instead of a double, and it had 7 dividers instead of the 14 in the description. I emailed to complain about getting a cart bag instead of a stand bag, and was told I could either... Read more

Was this review helpful? 2 1

     

  • Aug 22
  • Sport
  • Positive Experience
  • 1
  • 1
  • 27

Ordered several times and all transactions were great. Print this for whiners. Read more

Was this review helpful? 2 0

     

  • Aug 20
  • Products
  • Henderson, Nevada
  • Poor Customer Service
  • 1
  • 1
  • 141

This company was recommended to me for prices being low. They were the best price for what I was looking for but I ordered on a Thursday afternoon and paid for 5-7 day shipping. I finally received the order on Monday 10 days later. All the time trying to communicate with a company with no service phone number and they answer your service requests with FAQ's. My account never showed my order and... Read more

Was this review helpful? 1 0

     

  • Aug 13
  • Sport
  • Poor Delivery Service
  • 1
  • 1
  • 18

Delivery service stinks!! Ordered a wedge on 5 Aug and still waiting for delivery today 12 Aug. Paid for 1-5 days delivery service and cant believe it has gone through 5 states so far. this will be my last order.. Read more

Was this review helpful? 1 0

     

  • Aug 04
  • Sport
  • Big Size Shoes
  • 1
  • 1
  • 16

I ordered a size of shoes too big. I read the return policy and understood it. I contacted them, reordered half a size smaller. They waived the restocking fee. My overall experience was pleasant. Shipping was fast. Only thing I did not like was paying all the shopping charges. Probably won't buying anything again for that reason. Read more

Was this review helpful? 0 1

     

  • Aug 01
  • Sport
  • Sanford, North Carolina
  • False Breeder Accusation
  • 1
  • 1
  • 80

I have never had an issue with anything I have ordered from rockbottomgolf and I have ordered from there 15-20 times Fast shipping and everything exactly what I ordered. Read more

Was this review helpful? 2 0
 
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