Rock Bottom Golf Complaints and Reviews

3.9
  • Pricing2 votes
  • Shipping service1 votes
  • 1 votes
  • Customer service3 votes
  • Reading bad reviews1 votes
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  • Mar 26
  • Sport
  • Omaha, Nebraska
  • Positive Experience
  • 31
  • REVIEW RATING 4/5

My golf clubs were stolen out of my garage so I had to replace EVERYTHING! I did a lot of research... Amazon, Golf Galaxy, and many others, but Rock Bottom had the best deal. My order was over $1400 so I was a bit nervous waiting for my shipment to arrive, but when it did, everything was exactly as I ordered. I saved well over $200 compared to buying local. These folks are the real deal...... Read more

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  • Mar 17
  • Sport
  • Altoona, Pennsylvania
  • Cobra Bio Cell Irons
  • 82
  • REVIEW RATING 4/5

Went to purchase a set of Cobra Bio Cell irons for $299. I added it to cart and it still showed $299. Went back to continue shopping to add a hybrid and low an behold, the price jumped $50 to $349. Also, they have a price match guarantee. In black and white, on their site, it shows that if you find a lower price, they will match it plus discount the difference. Low and behold,... Read more

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I have bought alot of stuff frin rockbotton. Never been never had a problem. Add comment

  • Jan 13
  • Sport
  • Sanford, North Carolina
  • Shipping
  • 1
  • 1
  • 124
  • REVIEW RATING 4/5

Some smaller items an ok purchase, but have found a consistent overcharge in shipping which no other companies do in my area. Efforts to understand issue can only be done via email, ping pong version of customer service. What reputable company in this day and age doesn't have a customer service line? the answer to my question: the higher ups decided to do it this way and since you went ahead and... Read more

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  • Jan 08
  • Sport
  • Houston, Texas
  • Positive Experience
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

I will continue My business with rockbottom! You can go pay more somewhere else and have it the same day, but for me if I can really save more than a few dollars. . I WILL. Usually going to a golf shop they won't have have or recommend the product that drove you there, and You will end up buying something You didn't want. Get what You want at the best price, I don't do the free shipping because... Read more

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  • Jan 05
  • Sport
  • New Port Richey, Florida
  • Golf Shoes
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

bought a pair of Ray Cook golf shoes and wore them a few time to try to break them in.. NO GOOD, worst shoes that digs into my ankle bone.. Cannot wear them... Nothing is wrong with my feet or ankle bone, the other golf shoes I have are all no problem... No customer service # to call, must go online to make a complaint and they said too bad, nothing they can do about it and not really concerned... Read more

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  • Dec 13, 2014
  • Sport
  • Avon Park, Florida
  • Positive Experience
  • 1
  • 1
  • 74
  • REVIEW RATING 4/5

Off of the results from a single order I can only give the highest praise to Rock Bottom Golf. They had the best price available on a hybrid/iron set I wanted and then followed up by shipping my order in two days from Virginia to Florida. I realize other reviewers may have encountered problems with a single order, but on the other hand the opposite results from Rock Bottom should also be noted. I... Read more

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  • Dec 01, 2014
  • Sport
  • Hilton Head Island, South Carolina
  • Terrible Customer Service
  • 1
  • 1
  • 235
  • REVIEW RATING 4/5

I placed an order for a range finder today with RockBottomGolf. Two minutes after placing the order I found the same item on Budget golf for $25 less. When I contacted "Scratch" at RockBottom about a price adjustment guarantee, I was told that I had already placed my order, they could not meet the price as per site and that they could only make an adjustment before the sale. In other words, once... Read more

Was this review helpful? 0 2

Extremely poor communication. Slow to process order. Difficult to talk with anyone at company. Never kept their promises that I would receive a call or email. Just crappy. Never again. Add comment

  • Oct 24, 2014
  • Sport
  • Saint Louis, Missouri
  • Positive Experience
  • 1
  • 1
  • 167
  • REVIEW RATING 4/5

A lot of whining on this review site. Don't let it throw you. These guys offer price, selection, and are the perfect shopping place for the golfer with a "bargain" mentality. They're like a lot of "low price" shops, some of the deals are available in a lot of places, but others are unbeatable ... lowest on the web or bricks and mortar. I've had dozens of successful order and am one of their... Read more

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