Rock Bottom GolfComplaints and Reviews

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3.1 Based on 20 reviews
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  • Customers like
    • Pricing 4
    • Selection 2
    • Shipping service 2
  • Customers don't like
    • Customer service 8
    • Horrible and possibly fraudulent 2
    • Reading bad reviews 2

I've order all kinds of things from rockbottomgolf.com from sunglasses to clothing to clubs and have been happy with every one. I've never had a problem and would recommend them to anyone who golfs. They're not the only place I buy golf equipment from but when I'm looking for equipment I always check out their site Add comment

I purchased $218 of golf balls from rockbottom golf. Ups said the box was delivered on April 12th. Rockbottom call center says they will get back to you in 4 business hours, it took 9 days to get ahold of them. After filing a complaint I was told they would do an investigation. My son-in-law works in the fraud department for UPS he told me it takes 8 business days to do an investigation. And the driver will contact me. This never happened the... Read more

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I have been purchasing clubs, balls, gloves and clothing from Rock Bittom for over 5 years and never a problem. Bob from Vermont recommends their site. Add comment

Rockbottom has been the best, I started buying all my equipment and have not had an issue. I have purchased several wedges, drivers and 3 different set of irons over the past 4 years and have always received them promptly and in perfect shape. I have also ordered clothing and golf shoes and love their pricing... Add comment

Will never order from rock bottom golf again . I wiil also recommend to my golfing members thst they follow this advise . Poor return policy and shady product quality . Add comment

This was my first order this from Rock Bottom Golf. This week I ordered a Set of Calloway Strata golf clubs, a pair of Calloway Del Mar shoes which are great and a glove. All arrived together in 2 days. I got a great price (cheapest on Google Shopping) and got a free box of balls too. I went for the free shipping and they said it would take about 7-10 days but only took 2, I'm glad I didn't pay extra for 2 day shipping. Items were well packaged... Read more

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What a bunch of scam artists! They sell used, returned merchandise & factory blemish/seconds as legitimate. They are also liars when confronted via their customer service department. I bought irons that were to be new & looked like they were used. I called they said I must have used them & they fought me & ultimately refused my return & refund...to make matters worse one of the heads came of my 6 irons about a month later. They also don't allow... Read more

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I have bought several clubs, a hat and a belt. All at excellent prices and were received promptly. I have had no issues and will continue to buy from them. Add comment

Bought a gps device and when it arrived I was away so didn't get to try it until 30 days later. It did not work properly so I communicated with them about a replacement, particularly after I read some of these bad reviews. Unfortunately not enough people give positive reviews. They did a great and timely job of easily replacing the item. No hassle, an email and a telephone call from them and it was done. I have purchased a number of things from... Read more

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I WAS SHOCKED AND SUPRISED WHEN I READ ALL THE NEGATIVE RESPONSES REGARDING ROCK BOTTOM GOLF.... I HAVE BEEN A CUSTOMER OF ROCK BOTTOM FOR OVER 10 YEARS. I HAVE ORDERED FULL SETS OF CLUBS, GOLF BALLS, OVER 15 INDIVIDUAL CLUBS OF VARIOUS STYLES, 7 PAIRS OF GOLF SHOES, HATS, EVERYTHING YOU CAN THINK OF !!!!!!! EVERY ORDER WAS RECEIVED IN A TIMELY FASHION, EVERY ORDER WAS EXACTLY AS I ORDERED, NEVER AN EXCHANGE, AND EVERY ORDER TO MY COMPLETE... Read more

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