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2.9 Based on 21 reviews
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Rockbottom Golf has a sale on July 6. I call three times and could not get through to place an order. I left a voicemail per instructions and promised a call back within 4 hours. 26 hours later, I get a phone call. The did get a small discount on the order but it was still higher than the sale price. the salesperson was was very nice but bottom line, they never answer the phone line on the first time, don't honor the sale price and don't... Read more

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I provided feedback about not being able to cancel my order at 6 am the next day of placing order at 6 PM. They said that's just how it works so I was unhappy about the response and expressed my feeling. They emailed back saying "you are upset because you messed up the order...."yup that's what they wrote to a customer.   I was upset because they didn't open my email requesting cancellation until 3 days later and they didn't... Read more

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Callaway n415 combo irons from RBG are fakes.I bought a set a while ago. I played a couple of rounds with them and was unable to get a solid shot with any of them. I have a local golf shop that accepts trades. They would not take these clubs in trade. They said that they were made for Dicks Sporting Goods exclusively, and that they are very poor quality.

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Bought some Nike golf balls. Very disappointed. Sent a ball back to Nike it just fell out of the air 150mts with a driver. I hit thst distance with my wedge and response was so feeble. Will not be buying any Nike golf products. This is after using their equipment and recommending them to all my students. I'm a certified golf instructor with the International PGA. Poor service.

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I purchased $218 of golf balls from rockbottom golf. Ups said the box was delivered on April 12th. Rockbottom call center says they will get back to you in 4 business hours, it took 9 days to get ahold of them. After filing a complaint I was told they would do an investigation. My son-in-law works in the fraud department for UPS he told me it takes 8 business days to do an investigation. And the driver will contact me. This never happened the... Read more

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Will never order from rock bottom golf again . I wiil also recommend to my golfing members thst they follow this advise . Poor return policy and shady product quality .

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This was my first order this from Rock Bottom Golf. This week I ordered a Set of Calloway Strata golf clubs, a pair of Calloway Del Mar shoes which are great and a glove. All arrived together in 2 days. I got a great price (cheapest on Google Shopping) and got a free box of balls too. I went for the free shipping and they said it would take about 7-10 days but only took 2, I'm glad I didn't pay extra for 2 day shipping. Items were well packaged... Read more

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What a bunch of scam artists! They sell used, returned merchandise & factory blemish/seconds as legitimate. They are also liars when confronted via their customer service department. I bought irons that were to be new & looked like they were used. I called they said I must have used them & they fought me & ultimately refused my return & refund...to make matters worse one of the heads came of my 6 irons about a month later. They also don't allow... Read more

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I have bought several clubs, a hat and a belt. All at excellent prices and were received promptly. I have had no issues and will continue to buy from them.

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Bought a gps device and when it arrived I was away so didn't get to try it until 30 days later. It did not work properly so I communicated with them about a replacement, particularly after I read some of these bad reviews. Unfortunately not enough people give positive reviews. They did a great and timely job of easily replacing the item. No hassle, an email and a telephone call from them and it was done. I have purchased a number of things from... Read more

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