Rock Bottom Golf Complaints and Reviews

Submit ›
  • Customers like
    • Selection2
    • Pricing2
    • Shipping service1
  • Customers don't like
    • Customer service4
    • Horrible and possibly fraudulent1
    • Reading bad reviews1

  • Jul 07
  • Online Shopping
  • El Paso, Texas
  • Big Bertha Alpha Driver
  • 159
  • REVIEW RATING 4/5

Subject: [Incident: 150703-000096] A couple of minutes after placing my order for a Big Bertha Alpha Driver, I sent the following email – “Could you please add this purchase order to my account so I may accumulate the reward points. I did not log in when placing my order.” This was Rock Bottom’s Response By Email (Jamie) (07/06/2015 10:28 AM) Greetings "We cannot add points to accounts like... Read more

Was this review helpful? 0 0

I have bought clubs, gloves, balls and apparel, received great pricing , great value and on time delivery. Wouldnt shop anywhere else. Add comment

  • May 08
  • Online Shopping
  • Nanaimo, British Columbia
  • Golf Gloves
  • 1
  • 1
  • 213
  • REVIEW RATING 4/5

Bought two golf gloves and was charged $21.99 US for shipping to Canada. And when those idiots from UPS finally got them here they wanted another $14.27 for brokerage fees. Two golf gloves would fit in an envelope and should not cost more than $5.00 to $10.00 to ship to Canada. I bought a full set of irons online and the seller only charged $30.00 shipping. I would recommend international buyers... Read more

Was this review helpful? 0 0

  • May 05
  • Sport
  • Larkspur, Colorado
  • Cobra Irons
  • 1
  • 1
  • 542
  • REVIEW RATING 5/5

I ordered a set of Cobra Irons from them. I paid for expedited 2 day shipping. After a week and not seeing the clubs I emailed and asked. I was told in email by them that my clubs did not qualify for expedited shipping and that it was on the order and on the web site. I sent them a copy of the order that showed it WAS eligible and sent them screen shots of their web page showing it did NOT... Read more

Was this review helpful? 0 1

  • Apr 28
  • Sport
  • Crestwood, Kentucky
  • Srixon Golf Ball
  • 1
  • 1
  • 219
  • REVIEW RATING 5/5

I had a gift card to use so I was looking at picking up a 36 pack of used srixons at a great deal of only 15.00 so I added 2 to the cart. During the checkout process I get a notice telling me items have changed price. They were now 32.00 with a deal of 40% off all used balls. They were now costing more even though I almost at the same time received an email that the balls were now on sale. I was... Read more

Was this review helpful? 0 1

  • Apr 27
  • Products
  • Snohomish, Washington
  • Golf Club
  • 4
  • 4
  • 244
  • REVIEW RATING 5/5

I bought a driver for $79.99 and while it is in transit being shipped, the price drops to $50.00. I email the company asking for a price adjustment and they tell me they cannot adjust it. Unreal. i ordered the driver 6 business days prior and have not even received it yet and they will not honor their own price drop. Amazing. You would think Rock Bottom would want to go above and beyond to keep a... Read more

Was this review helpful? 2 1

  • Apr 23
  • Sport
  • Washington, District Of Columbia
  • Gap Wedge
  • 1
  • 1
  • 212
  • REVIEW RATING 4/5

I ordered a gap wedge from them a week ago. Price was good, shipping fast. Got the wedge with a massive scratch on the face of it. Sent them pictures, and they asked me to ship it back for them to inspect before saying they would replace it. Their "New" clubs are not new, and they will rob you. DO NOT BUY FROM THEM. By the way, they were not even nice about it. They were sassy and said it must... Read more

Was this review helpful? 0 1

  • Apr 21
  • Sport
  • Broomfield, Colorado
  • Golf Balls
  • 1
  • 1
  • 189
  • REVIEW RATING 4/5

I ordered a driver and a box of golf balls on 04-12-15. I paid for the shipment to be delivered by 04-17-15. The tracking number on ups shows the package being delayed on 04-14-15. So I wait until Monday to see if I get an update from ups. Package still shows delayed. I contact rock bottom golf and they tell me to wait for the package. They will refund me the difference in shipping charges.... Read more

Was this review helpful? 0 0

  • Apr 13
  • Sport
  • Chula Vista, California
  • Golf Shoes
  • 1
  • 1
  • 117
  • REVIEW RATING 3/5

I bought two pair golf shoes. One fit the other was a size defective. Rock bottom failed to disclose to me the defect. I got stuck with the shipping fee twice. I had to track the item down because it wasn't delivered on time. They blamed it on ups when it was labeled to the wrong address. It's been two weeks past and I haven't been refunded. Overall I have lost money and I am not happy. Beware of... Read more

Was this review helpful? 0 2

  • Mar 26
  • Sport
  • Omaha, Nebraska
  • Positive Experience
  • 1
  • 1
  • 394
  • REVIEW RATING 5/5

My golf clubs were stolen out of my garage so I had to replace EVERYTHING! I did a lot of research... Amazon, Golf Galaxy, and many others, but Rock Bottom had the best deal. My order was over $1400 so I was a bit nervous waiting for my shipment to arrive, but when it did, everything was exactly as I ordered. I saved well over $200 compared to buying local. These folks are the real deal...... Read more

Was this review helpful? 3 0

Had an experience with Rock Bottom Golf?

Did not find what you were looking for?
 
×
You are reading about Rock Bottom Golf.
Filing a new complaint about
×