3.5
  • Prices and shipping service1 votes
  • Customer service1 votes
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  • Dec 13
  • Sport
  • Avon Park, Florida
  • Positive Experience
  • 10
  • REVIEW RATING 4/5

Off of the results from a single order I can only give the highest praise to Rock Bottom Golf. They had the best price available on a hybrid/iron set I wanted and then followed up by shipping my order in two days from Virginia to Florida. I realize other reviewers may have encountered problems with a single order, but on the other hand the opposite results from Rock Bottom should also be noted. I... Read more

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  • Dec 01
  • Sport
  • Hilton Head Island, South Carolina
  • Terrible Customer Service
  • 69
  • REVIEW RATING 4/5

I placed an order for a range finder today with RockBottomGolf. Two minutes after placing the order I found the same item on Budget golf for $25 less. When I contacted "Scratch" at RockBottom about a price adjustment guarantee, I was told that I had already placed my order, they could not meet the price as per site and that they could only make an adjustment before the sale. In other words, once... Read more

Was this review helpful? 0 1

Extremely poor communication. Slow to process order. Difficult to talk with anyone at company. Never kept their promises that I would receive a call or email. Just crappy. Never again. Add comment

  • Oct 24
  • Sport
  • Saint Louis, Missouri
  • Positive Experience
  • 1
  • 1
  • 116
  • REVIEW RATING 4/5

A lot of whining on this review site. Don't let it throw you. These guys offer price, selection, and are the perfect shopping place for the golfer with a "bargain" mentality. They're like a lot of "low price" shops, some of the deals are available in a lot of places, but others are unbeatable ... lowest on the web or bricks and mortar. I've had dozens of successful order and am one of their... Read more

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  • Sep 29
  • Sport
  • Positive Experience
  • 1
  • 1
  • 78
  • REVIEW RATING 4/5

Over the past 8 years I have made multiple purchases from Rock Bottom Golf. They have all been perfect!!! Read more

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  • Sep 18
  • Sport
  • Florida, United States
  • Callaway Stand Bag
  • 2
  • 2
  • 136
  • REVIEW RATING 5/5

Had problems with a Callaway stand bag, legs would no longer close. They were responsive, required that I send photos, then asked that I ship it back. They issued store credit for my original cost, less the original shipping cost, and nothing for the return costs. I am out a total of $30. I could have purchased it from Costco for the same price, but Rock Bottom had a color that I preferred. ... Read more

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  • Aug 27
  • Online Shopping
  • Different Bag
  • 1
  • 1
  • 371
  • REVIEW RATING 5/5

I ordered a full set of clubs from rockbottomgolf.com. The description said the bag was a stand bag. When it showed up, it was definitely not the bag advertised. Not only was it a cart bag, but it had a single strap instead of a double, and it had 7 dividers instead of the 14 in the description. I emailed to complain about getting a cart bag instead of a stand bag, and was told I could either... Read more

Was this review helpful? 2 1

  • Aug 22
  • Sport
  • Positive Experience
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

Ordered several times and all transactions were great. Print this for whiners. Read more

Was this review helpful? 3 0

  • Aug 20
  • Products
  • Henderson, Nevada
  • Poor Customer Service
  • 1
  • 1
  • 193
  • REVIEW RATING 4/5

This company was recommended to me for prices being low. They were the best price for what I was looking for but I ordered on a Thursday afternoon and paid for 5-7 day shipping. I finally received the order on Monday 10 days later. All the time trying to communicate with a company with no service phone number and they answer your service requests with FAQ's. My account never showed my order and... Read more

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  • Aug 13
  • Sport
  • Delivery Service
  • 1
  • 1
  • 34
  • REVIEW RATING 3/5

Delivery service stinks!! Ordered a wedge on 5 Aug and still waiting for delivery today 12 Aug. Paid for 1-5 days delivery service and cant believe it has gone through 5 states so far. this will be my last order.. Read more

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