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A few days ago I attempted to place a 9 item order with RBG from my home PC for the first time. I liked the site, their prices and choices. Surprisingly when I clicked on "Proceed to Payment" a security warning popped up from my computer to not proceed due to an RBG...
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1.0
I didn't like
  • Phishing warnings on rbg from my security software
#1106098
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This is an open letter to post a review and share my recent POSITIVE experience with Rock Bottom Golf discount golf store. After recently getting my wife interested in golf while she was using my old, hand-me-down mens clubs, I decided it was time she for her to step...
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Product
#1093785
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You have been warned. Do NOT purchase from this Website. Hidden fees will be added after item is purchased. Resolving issues directly with Rock Bottom are a waste of time and you will need to attempt to have refunds processed via your third party payment provided...
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#1091370
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Rock Bottom Golf - Couldn't be more satisfied

Rock Bottom Golf
#1103598
After setting up a new e-mail account, I realized that my points earnd were not on the new address. Went from aol to gmail. Contacted customer, Adam and within a short period everything was on Par. Well done Adam
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Rock Bottom Golf - Excellent Experience

Rock Bottom Golf
#1081902
4.9
Details
My product was on time, and as expected. I needed them to help me with UPS and the shipping, and they did so promptly. I could not be happier with the experience!
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Additional Fees
Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Rock Bottom Golf - Trade in for store credit

Rock Bottom Golf
#1056234
1.3
Details
On April 11 I initiated the process to trade in my clubs for store credit, the club shipped, they where received at rock bottom on April 21 2017 today is June 4. I have not got any email from them. Now I have to deal with this *** *** WTF
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Short Review on December 19, 2016

Rock Bottom Golf
#976109
3.0
Details
Returned an item in which I paid shipping for and then paid return shipping for and they do nit want to refund me the full amount for which i paid. I am ok with paying for the $7 return since i used their site to return but not the $14.99 that i paid for. That is absolutely ridiculous. The reciept i have does not even show shipping charges it just shows an amount.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
UPS according to RBG could not deliver my items to my home address. They deliver here all the time so that part is a mystery to me. I requested a refund after almost three weeks of waiting for delivery and was told ok but the cost for shipping will be subtracted from...
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I didn't like
  • Refund policy
#1091167
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I did purchased from RBG in July 31st, 3 globes and two more items for a total of $51.46, I got an email back with the title "thanks for your order" with the invoice, but only one globe, the amount was the same ($51.46). At the time I didn't realized that there was...
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1.0
#1090775
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I have personally purchased several items from the caveman and I have never had an issue. I've been doing business with them for at least the last ten years both online and at the occasional golf show I get to attend. I've never had to return an item but I've never had...
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4.9
I liked
  • Quality equipment
  • Quick delivery
  • Price
#1077596
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Very concerned when I saw this site listed . I read reviews and then purchased $190 worth of shirts. Thinking I may have been overcharged I sent inquiry to Scratch@RockBottomgolf.com. Got prompt response from Adam at C/S both with email and follow up phone call. Sale...
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I liked
  • Service
  • Products
#1071092
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The problem here is the guy placed the order incorrectly. I have done this and immediately sent them an email. I've done it more than once. And they fixed the issue each time. Their ad states that they will not take back personalized golf balls. Order them right and...
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Product
#1063960
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HORRIBLE CUSTOMER SERVICE!!! I ordered something for my daughters Birthday and it is incorrect, they will not do anything about it. I have referred several people to this place but never again. I emailed once I had a confirmation, with no response, called with no...
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2.2
I liked
  • Product variety
I didn't like
  • Customer service
#1045418
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Contact Rock Bottom Golf

Mailing Address:
RockBottomGolf.com
PO Box 80
North Chili, NY 14514
Phone:
(877) 540-4653
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Rock Bottom Golf Products and Services

Bought 6 dozen MINT golf balls. Received 6 dozen REFINISHED golf balls. Label on shipping box and order said MINT. Mint is mint - NOT REFINISHED! Why not be up front. Won't use these people again. And why must I use at least 100 words to describe the problem? It's just...
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1.0
Product
#1026762
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