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Rock Bottom Golf - Excellent Experience

My product was on time, and as expected. I needed them to help me with UPS and the shipping, and they did so promptly. I could not be happier with the experience!
4.9
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Website
#1081902
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I have personally purchased several items from the caveman and I have never had an issue. I've been doing business with them for at least the last ten years both online and at the occasional golf show I get to attend. I've never had to return an item but I've never had...
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4.9
I liked
  • Quality equipment
  • Quick delivery
  • Price
#1077596
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Very concerned when I saw this site listed . I read reviews and then purchased $190 worth of shirts. Thinking I may have been overcharged I sent inquiry to Scratch@RockBottomgolf.com. Got prompt response from Adam at C/S both with email and follow up phone call. Sale...
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I liked
  • Service
  • Products
#1071092
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The problem here is the guy placed the order incorrectly. I have done this and immediately sent them an email. I've done it more than once. And they fixed the issue each time. Their ad states that they will not take back personalized golf balls. Order them right and...
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Product
#1063960
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Rock Bottom Golf - Trade in for store credit

On April 11 I initiated the process to trade in my clubs for store credit, the club shipped, they where received at rock bottom on April 21 2017 today is June 4. I have not got any email from them. Now I have to deal with this *** *** WTF
1.3
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Website
#1056234
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HORRIBLE CUSTOMER SERVICE!!! I ordered something for my daughters Birthday and it is incorrect, they will not do anything about it. I have referred several people to this place but never again. I emailed once I had a confirmation, with no response, called with no...
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2.2
I liked
  • Product variety
I didn't like
  • Customer service
#1045418
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Bought 6 dozen MINT golf balls. Received 6 dozen REFINISHED golf balls. Label on shipping box and order said MINT. Mint is mint - NOT REFINISHED! Why not be up front. Won't use these people again. And why must I use at least 100 words to describe the problem? It's just...
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1.0
Product
#1026762
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bought an Adams driver Ordered lh & recd rh Returned club & paid $7.00 fee. Now they have gone invisible,Have purchased several clubs &a bag and had no problems in the past.Issue is impossible to reach these guys to get proper club.Service & quality has truly been...
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LadyScot
LadyScot

Did you prove they got the return?

3.5
I liked
  • Quick service quality merchandise in original packing
I didn't like
  • Customer service
#990340
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Rock Bottom Golf is truly "rock bottom" in terms of service. They sold me a product on eBay that they did not have in stock or over sold them and I was left out in the cold. Very poor integrity and moral values; they are obviously right wingers doing business just like...
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Anonymous
Anonymous

What the *** does the new president have anything to do with this site. You are a liberal *** doing what liberal ***'s do. Cry whine and *** and moan.

Anonymous
Anonymous

As a great man once said, elections have consequences---. Suck it up butter cup

1.0
#978100
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Short Review on December 19, 2016

Returned an item in which I paid shipping for and then paid return shipping for and they do nit want to refund me the full amount for which i paid. I am ok with paying for the $7 return since i used their site to return but not the $14.99 that i paid for. That is absolutely ridiculous. The reciept i have does not even show shipping charges it just shows an amount.
3.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#976109
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