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Ordered a putter (50% off sale) middle of March this year, there shipping dept. sent it to the wrong address. As of today April 10, 2018 I still haven't received my purchase. After dozens of emails, I still got the run a round and excuses from customer service. My...
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#1230892
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Rock Bottom Golf - Pissed customer

I bought these clubs Sun. Paid extra to have deliverd to Fresno Calfornia buy 3-22-2018. Just reviewed ups. It showed delivery 3-26. Thats not acceptable!!! I live in Iowa heading to Fresno for vacation . I want my clubs there 3-22 thats what i paid for. If there not there at that time ,ill buy clubs else ware. And except a full refund. Im pissed!!!
#1215189
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Rock Bottom Golf - Poor Service

Customer service stinks No customer service phone and the email instructions don’t work either How can they get away with this
#1193759
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If I could leave 0 stars in this review I would. Was lied to (in writing) by their customer service rep. Spoke to supervisor who was worse. They were insulting, condescending, and just plain rude. Would not provide any assistance to me whatsoever and the end result was...
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2.5
#1184890
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Rock Bottom Golf - No answer

Did not receive 1 × Callaway Golf- Heather Space Dye Mesh Polo Options: XXL - Castlerock Heather Only received 1 × Callaway Golf- Heather Space Dye Mesh Polo Options: XXL - Blue Atol Heather Ordered both, but nothing I received tells me if I was billed for both, if It's on backorder, or if it is still comin in a different shipment. Can you find out and contact me via email please. skacer54303@yahoo.com And what else can I say to fill one hundred words? {{Redacted}}
#1176980
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Rock Bottom Golf - False advertising

While you can get great prices on RBG you don’t always get what’s pictured.When I pointed this out they said “well you got a great deal anyway”.Buyer beware.
3.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
#1165435
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On Monday October 23rd I ordered a Ladies Cobra Bio-Cell Hybrid and a dozen golf balls.. Received the club on Thursday.. Concerned the balls didn't come with it and package was marked 1 of 1 package.. I called Rock Bottom on Friday morning and the gentleman looked up...
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4.9
I liked
  • Fantastic service
  • Quick delivery
  • Quick service
#1123269
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A few days ago I attempted to place a 9 item order with RBG from my home PC for the first time. I liked the site, their prices and choices. Surprisingly when I clicked on "Proceed to Payment" a security warning popped up from my computer to not proceed due to an RBG...
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1.0
I didn't like
  • Phishing warnings on rbg from my security software
#1106098
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Rock Bottom Golf - Couldn't be more satisfied

After setting up a new e-mail account, I realized that my points earnd were not on the new address. Went from aol to gmail. Contacted customer, Adam and within a short period everything was on Par. Well done Adam
#1103598
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This is an open letter to post a review and share my recent POSITIVE experience with Rock Bottom Golf discount golf store. After recently getting my wife interested in golf while she was using my old, hand-me-down mens clubs, I decided it was time she for her to step...
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#1093785
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