Pay the extra money to buy somewhere else. Its not worth dealing with a non existent customer service.
In short, I ordered irons and putter back on June 12. Paid extra shipping to have delivered 2nd day. Received only the putter. Contacted them about it and asked to have refund if it wasn't shipped out yet.
They agreed. So, I was waiting for my refund and to my surprise, one day I received a package from Rockbottom. It was my iron set. The date was July 20!!!
Over a month has passed. Then I sent it back to them. They said then that they will have a refund processed when they receive the item. It is now Aug 23 and I still don't have refund.
This is CRAZY!!! DO NOT USE THEM> DO NOT USE THEM> DO NOT USE THEM> DO NOT USE THEM. I can't express this enough! This is not how a business is supposed to be run.
I'm surprised they are still in business.