Latest review first
I ordered my items about three weeks ago. This was in the middle of the hurricane so I can expect slight delays. The problem now becomes that they took $1,000 out of my account and are telling me that Cobra is who actually ships my clubs. Well, here is the problem....Read more
I ordered a ClicGear pushcart which stopped working at 3 months, could not open golf push cart. Called Rock Bottom Golf and was told I had to call ClicGear. Clic Gear had me take a video of me trying to open and they had me go to my local golf store to see if they...Read more
One of the 3 shirts that were tagged XL, fit like an XXXL. It was made in Mexico. Tried to return, with their shipping label, it was more than the shirt cost to return it. Customer Service no help! Was going to place another order, but choosing to order from another...Read more
I didn't like
- Return fees
Rock Bottom Golf - Site accepting
Just curious why we have to allow access to device and content before entering the site
Rock Bottom Golf - I’m trying to get club order delivered earlier.
No answer & voice mail is full. Can’t place order until I speak to someone.
No one answers the phone and mailbox is full. Have been trying to get this resolved for more than 60 days. Is this company for real? Terrible customer service that hides behind the web site and phone system. Also I need 100 words to tell you how I feel. You must be...Read more
I didn't like
Rock Bottom Golf - My UPS Delivery
Can't get thru to customer service
Rock Bottom Golf - Ups delivery
U guys have put restrictions on the UPS delivery to my home .. I need u to lift the restrictions so the package can b held at the distribution center UPS info notice #942092956692. Contact UPS !
I ordered a set of certified pre-owned clubs (+1, stiff flex) from their website, but received the wrong ones (standard length, regular flex). Sent a note to customer support and after a few day turn around they finally responded claiming they never actually had the...Read more
Rock Bottom Golf - One of my items has not turned up
I have called & emailed and it has not been resolved as of yet. My order was placed on May 18th ... it’s June 1st.
Do you have something to say about Rock Bottom Golf? What happened? What can we help you with?