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I provided feedback about not being able to cancel my order at 6 am the next day of placing order at 6 PM. They said that's just how it works so I was unhappy about the response and expressed my feeling. They emailed back saying "you are upset because you messed...
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1.0
I didn't like
  • Customer service
#877939
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Rock Bottom Golf - Ups Delivery Service Review from Brooklyn, New York
I purchased $218 of golf balls from rockbottom golf. Ups said the box was delivered on April 12th. Rockbottom call center says they will get back to you in 4 business hours, it took 9 days to get ahold of them. After filing a complaint I was told they would do an...
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2.6
I liked
  • Pricing
  • Products
I didn't like
  • Paying for products not received
  • Response time for call back
  • Reliability
#848735
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This was my first order this from Rock Bottom Golf. This week I ordered a Set of Calloway Strata golf clubs, a pair of Calloway Del Mar shoes which are great and a glove. All arrived together in 2 days. I got a great price (cheapest on Google Shopping) and got a free...
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4.5
I liked
  • Fast processing
  • Quick service quality merchandise in original packing
#838122
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Nike Ball Review

Rock Bottom Golf
#856265
4.0
Details
Bought some Nike golf balls. Very disappointed. Sent a ball back to Nike it just fell out of the air 150mts with a driver. I hit thst distance with my wedge and response was so feeble. Will not be buying any Nike golf products. This is after using their equipment and recommending them to all my students. I'm a certified golf instructor with the International PGA. Poor service.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Ogio Golf Bag Review

Rock Bottom Golf
#840616
Will never order from rock bottom golf again . I wiil also recommend to my golfing members thst they follow this advise . Poor return policy and shady product quality .
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Golf Club Review

Rock Bottom Golf
#801825
I have bought several clubs, a hat and a belt. All at excellent prices and were received promptly. I have had no issues and will continue to buy from them.
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TaylorMade Golf Clubs Review

Rock Bottom Golf
#723044
2.7
Details
Best quality products and quick delivery. Totally satisfied and recommend buying from Rock Bottom Golf
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Customer service
Diversity of Products or Services
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What a bunch of scam artists! They sell used, returned merchandise & factory blemish/seconds as legitimate. They are also liars when confronted via their customer service department. I bought irons that were to be new & looked like they were used. I called they said I...
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#822069
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Bought a gps device and when it arrived I was away so didn't get to try it until 30 days later. It did not work properly so I communicated with them about a replacement, particularly after I read some of these bad reviews. Unfortunately not enough people give positive...
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#800529
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I WAS SHOCKED AND SUPRISED WHEN I READ ALL THE NEGATIVE RESPONSES REGARDING ROCK BOTTOM GOLF.... I HAVE BEEN A CUSTOMER OF ROCK BOTTOM FOR OVER 10 YEARS. I HAVE ORDERED FULL SETS OF CLUBS, GOLF BALLS, OVER 15 INDIVIDUAL CLUBS OF VARIOUS STYLES, 7 PAIRS OF GOLF SHOES,...
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Anonymous
Anonymous

I agree with this review. I also am a long time repeat customer and have always been satisfied with service, price, and products.

5.0
I liked
  • Quick service quality merchandise in original packing
  • Fair price
  • Quick service
I didn't like
  • Not a problem
#791809
Reply to reviews
This company does all it can to prevent you from speaking to someone in their "Customer Service" department. Rather they push you to handle all non-sales related questions through email. Basically saying they don't care about you once the sale is final. That is no...
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1.4
I liked
  • Price
I didn't like
  • Customer service
#775101
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Bought a putter from their website. Great price and fast shipping. The putter was listed as brand new in plastic. When I received the putter, removed the plastic bag, and cover I noticed 2 nicks in the edge of the putter and a small dent on the toe. Shipping costs from...
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Anonymous
Anonymous

Just want to say that I have bought several items from RBG, and every item has been great --- perfect condition, super price, quick delivery, AS ADVERTISED. I hope RBG stay...

#768661
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Ordered a set of children's golf clubs as Christmas gifts for a grandchild. Since it was a gift it wasn't deliver until the 30 day return time limit passed. When delivered to the child I discovered the clubs were too short. I wanted to have Rock Bopttom either refund...
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#768540
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I ordered a set of Adams A12 O/S clubs last week. I live in Western Australia. They arrived 2 days early in very good condition. After placing my order, I belatedly read the reviews and was worried. However my one experience with them has been all good. The order...
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I liked
  • Fast processing
  • Good service
  • Cheapest price
I didn't like
  • Reading bad reviews
#751466
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