I purchased this item: Taylor Made Golf- Tour Preferred Wedge.I received the item and immediately noticed the degree of bounce was 11°, but the pictures in the listing show a bounce degree of 10°.
I called, but was told that return issues would have to be handled through email. I explained the situation in the email, and the person said there was nothing in the product description that indicates what the bounce would be. What about the PICTURE of the product that clearly had 10° BOUNCE labeled on the club?! (See attached photo) I was told that the picture was just a stock photo.
What the #@&$ does that even mean?!The entire ordeal could have been handled in a 5 minute conversation over the phone, but in stead took 6 DAYS of emails.
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
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