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they sent the sunglass case but no sunglasses in the case. they want to blame it on fed-ex. customer service is terrible .. shipping box was in perfect order, either they have a thief in the warehouse or their vender sent them an empty box yet they want me to file with the CC company so they can then refute the claim

It boggles my mind that they just don't send me a new shipment.

I have been in shipping/distribution/transportation for over 40 years, I understand how the empty box could be sent to me but cannot understand them not standing by the customer. Make that ex-customer.

Review about: Rock Bottom Golf Shipping Service.

Monetary Loss: $26.

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Anonymous
#221740

I just received AN EMPTY BOX from Rock Bottom Golf.

Did you ever get this resolved from either them or FedEx?

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